We respect your privacy and are committed to protecting the personal information of our customers and visitors to our website.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our perfumes or other products, or interact with our services.

1. Information We Collect

We may collect the following information when you use our website or place an order:

1. Full name
2. Billing and shipping address
3. Email address
4. Mobile/telephone number
5. Payment and transaction details
6. Order and purchase history
7. Information you provide when contacting customer support
8. Website usage, device, browser, and IP address information
9. Any other information you voluntarily provide to us

We do not intentionally collect sensitive personal information unless it is necessary for providing our services or required by applicable law.

2. How We Use Your Information

We may use your information to:

1. Process and deliver your orders
2. Confirm payments and transactions
3. Provide customer support
4. Communicate with you regarding your orders
5. Send order updates, invoices, and delivery information
6. Improve our website, products, and services
7. Prevent fraud, misuse, and unauthorized transactions
8. Send promotional offers and marketing communications where permitted
9. Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment gateways.

We generally do not store complete debit card, credit card, banking, or other payment credentials on our servers. Payment information is handled by the relevant payment service provider according to its privacy and security policies.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

1. Keep your shopping cart and session active
2. Remember your preferences
3. Understand how visitors use our website
4. Improve website performance and user experience
5. Provide relevant marketing or advertising where applicable

You may disable cookies through your browser settings, although some website features may not function properly as a result.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers, such as:

1. Payment processors
2. Courier and delivery partners
3. Website hosting and technology providers
4. Customer support and communication service providers
5. Marketing or analytics providers, where applicable
6. Government authorities or law-enforcement agencies when legally required

These parties may only use information as necessary to provide their services or comply with applicable requirements.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Marketing Communications

If you have provided consent or otherwise permitted us to contact you, we may send information about new products, special offers, discounts, or other promotions.

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions in the communication or contacting us directly.

Transactional communications, such as order confirmations and delivery updates, may still be sent when necessary to complete your purchase.

8. Third-Party Links

Our website may contain links to third-party websites, payment services, social media platforms, or other services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to delete the information.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, resolve disputes, maintain business records, and comply with applicable legal requirements.

11. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

1. Request access to personal information we hold about you
2. Request correction of inaccurate information
3. Request deletion of information where legally permitted
4. Withdraw consent for certain uses of your information
5. Raise a privacy-related complaint or concern

To exercise any applicable rights, please contact us using the details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or services.

Any updated version will be posted on this page with a revised “Effective Date.”

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Royal Misr Perfumes Pvt. Ltd.

Email: [email protected]

Phone/ WhatsApp: +918281146007

Website: www.royalmisrperfumes.in

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.